BELPOL – Shipping Policy
BELPOL – Shipping Policy
Last updated: 21 April 2026
This Shipping Policy explains how BELPOL (“we”, “us”, “our”) handles order processing, fulfilment, and delivery.
By placing an order, you agree to the terms outlined below.
1. Order Processing Times
All BELPOL products are made to order through our fulfilment partners.
1.1 Production Time
Typical production times are:
• 2–7 business days for apparel
• 2–5 business days for accessories
Production times may vary during peak seasons or holidays.
1.2 Order Verification
Orders may require additional verification if:
• Shipping details are incomplete
• Payment cannot be confirmed
This may delay processing.
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2. Shipping Times
Shipping times depend on your location and the courier used.
Typical delivery estimates:
• United Kingdom: 3–7 business days
• Europe: 5–10 business days
• USA & Canada: 5–12 business days
• Rest of World: 7–20 business days
These are estimates only and not guaranteed.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
• Destination
• Product type
• Weight
• Courier rates
We do not mark up shipping fees.
4. Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking details (where available).
Some regions or products may not support full tracking.
5. Customs, Duties & Taxes
International orders may be subject to:
• Customs fees
• Import duties
• VAT or local taxes
These charges are not included in our prices and are the responsibility of the customer.
We are not responsible for delays caused by customs.
6. Incorrect or Incomplete Addresses
Please ensure your shipping details are accurate.
We are not responsible for:
• Delays caused by incorrect addresses
• Lost packages due to incomplete information
• Additional fees for re‑shipping
If an order is returned to us due to an incorrect address, you may be required to pay for re‑delivery.
7. Lost, Delayed, or Stolen Packages
7.1 Lost in Transit
If a package is confirmed lost by the courier, we will issue a replacement at no cost.
7.2 Marked as Delivered
If a package is marked as delivered but not received:
• Check with neighbours
• Check safe delivery locations
• Contact your local courier depot
We are not responsible for stolen packages.
7.3 Courier Delays
We cannot control courier delays caused by:
• Weather
• Strikes
• Customs
• Peak seasons
8. Split Shipments
Your order may arrive in multiple packages because items are produced and shipped from different fulfilment centres.
You will not be charged extra for split shipments.
9. Changes to Orders
Once production begins, we cannot:
• Change the shipping address
• Modify the order
• Cancel the order
If you need to update details, contact us immediately at hello@belpol.uk.
10. Contact Us
For shipping questions or support, contact:
BELPOL
Email: hello@belpol.uk